oP
oliver P

1 reviews | Active since Apr 2019

30 Apr 2019, 11:19

Shocking Service

Keep phoning me to offer an extended warranty which I already have. I have requested several times to stop calling me. And then the lady gets rude with me. I assume Bidvest Mcarthy should know about this

0
Replies (2)
Innovation Group
Innovation Group's reply30 Apr 2019, 12:56
Official
 Dear Client,  Thank you for taking the time to contact Innovation Group and notifying us of your complaint.  Please be assured your complaint will be reviewed and a consultant will be in touch with you.  Thank you.  Kind Regards, Complaints Team 

Best regards,

Innovation Group
Innovation Group's reply07 May 2019, 08:10
Official
Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team

Best regards,