RT
Rinae T

1 reviews | Active since May 2012

15 Mar 2019, 19:11

****ty Warranty Cover

Sh**t service, I have a cover with them via auto and general, I had a clutch issue which when claiming they asked bmw to strip the gearbox, mother f**kers rejected my claim and I had to pay for stripping of the gearbox I wouldn't recommended innovation group to Satan himself...

0
Replies (2)
Innovation Group
Innovation Group's reply18 Mar 2019, 07:40
Official
Dear Client

 Thank you for taking the time to contact Innovation Group and notifying us of your complaint.

 Please be assured your complaint will be reviewed and a consultant will be in touch with you.

 Thank you.

 Kind Regards,
Complaints Team
Innovation Group
Innovation Group's reply02 Apr 2019, 11:29
Official
Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team