GT
Gabriel T

1 reviews | Active since Oct 2010

20 Oct 2026, 16:47

Sharing of ****d POP

DONT HONOUR CLAIMS, SHARE ****D PROOF OF PAYMENT, I trusted them and gave them too much credit only to be disappointed when claiming, then they have the odasity to send me POP that does not exist, I submitted a wear and tear claim that they claimed to have paid to my account despite me sending them my bank statement they still insist a payment was made to my account, took the POP to *** only to be told that the POP does not exist event a Trace ID does not exist which led me to one conclusion, its a ****d POP, how shameful can the be, how low is that, Sis man,

0
Replies (1)
Innovation Group
Innovation Group's reply21 Oct 2026, 07:38
Official

Dear Gabriel T,

We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.

Best Regards
Innovation Group Customer Services Team