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Nomfundo N
1 reviews | Active since Oct 2022
21 Oct 2022, 08:45
Service Plan
Worst service ever and they ******** their customers I have a service plan with them one has lapsed and one is still active but they double debit my account their service is disgusting, I've been calling asking them to stop the debits but they are not doing anything, People I'm warning you never ever take a service plan with innovation group its a ****
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Innovation Group's replyOfficial
21 Oct 2022, 08:50Dear Nomfundo Nkosi, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply21 Oct 2022, 08:50
Official
Dear Nomfundo Nkosi, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team