**** service and incorrect benefits and confirmation

You guys really want me to take you on, so let do this. On the sales call of 2021 October I specifically asked if you would pay for the same service I'd just paid cash for myself,and you agreed. That service jncluded my car being refreshed and smelling nice. We recently got flooded here in Meadowlands Soweto and the car needless to say caught on, having recently taken it to service I'm told you told kt service assistance at the dealership that this was my last service... how the he'll is it the last when you have to cover me 3x or over three years. Julie is just else julle.

1. I want my service to be as per the one I paid for, as promised. 2. I want you to listen to that call and tell me if I'm wrong. 3. Can I get my recourse/change/reprieve from your short comings of thr 2x services already done under the policy. 4. Contact Northwest Nissan and apologize to Channe_lee for thr incorrect information give to her yesterday. 5. A written apology to me regarding this embarrassment caused when I walk in and was told to avoid disappointment on my next visit I should ensure that there is cover... what the he'll how would you feel being told to get ready financially when you know you have an active and up to date service plan that has not reached its sell by date... *** julle Mann GA sies. I noted that email you sent as feedback to the call that was dropped by your agent and still logged KY complaint, I'm not moved and wish to inform you that I don't buy it, I want what I was promised on the call. Failure to provide me with the above will result in my next escalation to the relevant Ombads body you fall under. I'm not having it, short change was never acceptable in my neck of the woods, get ready.