RG
Ricardo G

1 reviews | Active since Jul 2019

15 Aug 2025, 12:37

*** service

This is the worse service I have ever received, and all I am trying to do is get a warranty plan for car, I heard you guys are the best but if I am suffering to join or get a quote, what happens with my claims. I have been trying to call for more than a day n half. I don't care about your call volumes

0
Replies (1)
Innovation Group
Innovation Group's reply15 Aug 2025, 13:25
Official
Dear Ricardo Ganesan,

We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team