1 reviews | Active since Jul 2013
Selling a LIE!
<p>I bought a warranty policy with IG, Motormend super drive policy 3 for my bmw. I feel like yous persuade people just to make money out of them and then come with all these pathetic T's and C's afterwards! </p> <p> </p> <p>BMW sent a quote to IG and you cannot even pay for all the parts that are supposed to be covered. I cannot understand why you cannot pay for the parts up to the said limit per the book, it is disgustingly disappointing. Furthermore, the repairers that one finds - that work out cheaper - becuase that is what IG portrays their brand as - CHEAP, you do not pay if they are not RMI approved. So BMW cannot fix the vehicle because you cannot pay them for most of it nor can a cheaper provider with plenty experience do it, because you would not pay them. I really want answers, this is pathetic! I need to be compensated somehow, in fact I will never ever consider buying this product or advising people to do so.</p>
Dear Client,
Thank you for your patience regarding the concerns raised.
Kindly be advised that the maximum amount was authorized as per the policy terms and conditions. Kindly refer you to page 15 under claims limits which stipulate that any number of failures that occur or reported simultaneously, will be treated as one claim.
In this instance, the liability will not exceed the amount of the major component benefit. Any failures which result in more than one benefit due, the liability will not exceed the amount of the major component benefit.
We trust that the above meets with your understanding.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
Kindly be advised that the maximum amount was authorized as per the policy terms and conditions. Kindly refer you to page 15 under claims limits which stipulate that any number of failures that occur or reported simultaneously, will be treated as one claim.
In this instance, the liability will not exceed the amount of the major component benefit. Any failures which result in more than one benefit due, the liability will not exceed the amount of the major component benefit.
We trust that the above meets with your understanding.
Kind regards,
Tumi Bacela