1 reviews | Active since May 2016

13 Nov 2017, 20:34

safety and health hazard

I have an extended warranty for my Yaris. I contacted Market Toyota Athlone in my connection with my seat rails and bolts which were rusting and they referred the matter to Innovation (MR NYATHI). THIS IS A HUGE SAFETY ISSUE WHICH INNOVATION ARE TRYING TO GET OUT OF AND MR NYATHI DOES NOT ANSWER MY EMAILS!!! THIS COULD BE ANOTHER CASE LIKE THE FORD ISSUE. IGNORE AND LET'S SEE WHAT HAPPENS.

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Replies (1)
Innovation Group
Innovation Group's reply16 Nov 2017, 15:47
Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,

Complaints Team