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Nico N

1 reviews | Active since Jul 2013

27 Jul 2015, 14:19

Running in circles

I phoned Motormend on 2015-07-24 and asked questions regarding a claim . I was given the run around and I eventually go through to the complaints dept. I was given a ref number GWH78527. I was promised the somebody would contact me on Monday 2015-07-27 morining regarding my complaint . I have yet to have somebody contacting me till now . I hope somebody with a little knowledge can contact me , as i'm at witsend

0
Replies (1)
Innovation Group
Innovation Group's reply29 Jul 2015, 11:20
Official
Hello niconell1962,

Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Tumi Bacela