Rude Call center employees ever
<p>I have been calling this company for more than 5 months for my refund of a duplicate warranty.. They will put my call on hold for almost 50mintes and when I want to speak to the team leader or manager they will put me on hold again without a word...all I need is my refund back... I hate that Budget Insurance had to refer me to this nonsense company full of jokes.</p>
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that a customer care representative has been in contact with you and has requested a confirmation of the expiry date on the factory warranty, to determine the inception date of the extended warranty in order to assist with the refund.
We, apologize for the inconvenience caused and should you require further clarity to this matter, kindly contact our customer care department at ***.
Kind Regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that a customer care representative has been in contact with you and has requested a confirmation of the expiry date on the factory warranty, to determine the inception date of the extended warranty in order to assist with the refund.
We, apologize for the inconvenience caused and should you require further clarity to this matter, kindly contact our customer care department at ***.
Kind Regards,
Tumi Bacela