******S!!*******!! :(

When I called last year on the 7th of March, I spoke to Mafusi Mohlomi and I asked what the remaining balance was since I've already sent the car for the 105k service in February and it was paid for, I was told that the remaining balance was R1979.18 and I asked for it writing, and surely Mafusi sent me an email (I still have that email). R1979.18(Balance)/R174.66(premium) equals 11.3 months, so my last payment should've been last month (for February) but I'm still being debited :( and when I called yesterday I was told that my balance is 2 thousand and something!! Like how? kanjani? how the hell did it even get there? why am I being ******? why are you like this?