Ripping client off

I feel like giving innovations group insurance even a star is too much for the horrific, terrible, disgusting service that they provide. I call to register a claim for the dents and scratches on my vehicle and to my surprise I was advised that the policy was canceled last year however I'm expected to keep paying for it until I'm done with my car, without receiving any service that is.This company is ripping us off and taking our hard earned money, they taking advantage of their clients. I asked one of the managers if he would pay for something that he can't use and his response no however he advised that they sell such a product. This is disgusting.....