Ripe off, What kind of business is this?

Your warranty division don't even deserve a star minus will do, so i've been paying for my warranty for the alomst a year and i claimed for my car and the amount authorised only cover service only, Like what is it that i was paying for all this time if they knew the type of car and driving and the parts that cost to the car, They should have not covered me then or want my busines could have taken it where they can afford my car what trash of business is this?