DM
Daniel M
1 reviews | Active since Mar 2015
08 Feb 2021, 14:56
******* and pathetic service
The worst service ever,this company is a disgrace to insurance fraternity.I bought a policy called power up from them and i was advised that there is no waiting period.Now my car is at the dealer and i cannot be assisted because the policy is not activated.The car has been there for 5 days now.When you call they just drop the phone on your ears.Customer care is pathetic worse service ever!!!!
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Replies (2)
Innovation Group's replyOfficial
08 Feb 2021, 15:06Hi Daniel,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply08 Feb 2021, 15:06
Official
Hi Daniel,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
DM
Daniel M's updateReviewer Update
08 Feb 2021, 15:41We all know this just for formility and to look good here!!
DM
Daniel M's update08 Feb 2021, 15:41
Reviewer Update
We all know this just for formility and to look good here!!