NK
Noel K

1 reviews | Active since Mar 2023

19 Sept 2026, 11:08

Request to stop spam calls

I bought an extended warranty (that was valid for 12months) when I purchased a vehicle 5 years ago. I never renewed the warranty, and sold the vehicle 3 years ago.

I've started receiving multiple calls from Innovation Group without my consent. When I did take a call, I was asked if I still owned that particular vehicle and needed a warranty - I advised the gentleman that I don't wish to receive these calls, and that Innovation Group needs to remove my personal information off their system.

The issue is that I still receive a call from Innovation Group at least on a daily basis. I require them to remove my information immediately, and to cease contacting me.

0
Replies (1)
Innovation Group
Innovation Group's reply21 Sept 2026, 13:51
Official
Dear Noel D,

We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.

Best Regards
Innovation Group Customer Services Team