WvdB
Wally van den Busken

1 reviews | Active since May 2013

29 Aug 2017, 14:38

REJECTION of COSTS Service/Maintenance Plan

Ref: GWH-135617 Policy : QA/FM/00145/ ********** Part of 90000km maintenance plan rejected? Emails gone backwards & forwards but Innovation people not prepared to answer questions raised in my emails? originally Innovation said kms exceeded but are now saying brakes not part of service?

0
Replies (1)
Innovation Group
Innovation Group's reply06 Sept 2017, 11:06
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

We, confirm that the complaints consultant has provided feedback on the rejection of your claim which is according to the policy terms.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,

Complaints Team