PN
Pule N

1 reviews | Active since Jun 2020

26 Jun 2020, 19:59

Rejection of claim

Innovation group treatment is bad,they can't fix my car,they rejected my claim saying that I didn't service my car and person who fixed the top didn't do the right job,whilst it was inspected by them,so now my car broke the piston and they rejected my claim they say they won't help me

0
Replies (2)
Innovation Group
Innovation Group's reply29 Jun 2020, 06:51
Official
Hi Pule,
 
Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 
 
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
 
Thank you.
 
Kind Regards,
Complaints Team
Innovation Group
Innovation Group's reply29 Jun 2020, 16:03
Official
Hi Pule,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team