Reimbur*****t

Hellopeter MENU Reimbur*****t A review of Innovation Group by LESEGO G on 16 Feb 2019 Like Share Comment Report Reimbur*****t I have a policy with innovation group which covers for car service and warranty. On the 26 September 2018 I took in my car for repairs. I called innovation group for authorization for payment before any job/repairs were performed. To my surprise I was told that my cover had lapsed. Only to find out there was a mistake from their side as my cover seems to have been running concurrently with manufacturers warranty. When I took the cover I was told that the cover will only commence once the manufacturers warranty has lapsed, which it will run from 2018 to 2020. I called in and had that rectified and I was told to send all the supporting documents of the payment I made for the repairs done. I sent proof of payment and invoice for reimbur*****t. In January 2019 I made a call and I spoke to one of the consultants and I was told that all documents had been received and that it will take 2-7 days to get everything processed. Today marks day 39 and I have never received anything our even a call from the institution. I am really sick and tired of the calling I have to do to get this matter resolved. Why am I paying premium for?