REFUND MY PREMIUMS WITH IMMEDIAT EFFECT

HIGHLY DISGUSTED BY THE SERVICE FROM INNOVATION GROUP....

I took up this policy in January 2017, this was an extended warrantly policy for 2 years, expired in January 2019. I have never claimed on this policy before (FOUND ABSOLUTELY NO VALUE) 2. Nor did you guys stop debiting the monthly premium from my account. All of a sudden when I wanted to claim this past Monday, 01 July 2019, I was told my policy was expired. I want all my premiums totalling to approximately R2 500 returned to me during the month of July from the date of joining as I found NO VALUE in this policy and feel utterly disrespected, used and manipulated that your systems can’t even pick up expired policies. Please treat this mail as a matter of urgency before I TAKE FURTHER drastic steps. I called last week on the 8th July, wanting to find out whe refund will be processed, till date I have not received anything....