Refund
I cancelled my service plan in February and the cancellation was finalised on the 7th of March. I was promised a refund with 7-14 working days. I still haven't received my refund and get a different story everytime I call the call centre. I want my money!
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Replies (1)
Innovation Group's replyOfficial
07 Apr 2016, 16:07Hello troy101,
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We would like to offer our sincere apologies for the inconvenience this has caused you. Kindly be advised that your refund has been processed and paid over to your account accordingly.
We trust that the above meets with your satisfaction
Kind regards,
Tumi Bacela
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We would like to offer our sincere apologies for the inconvenience this has caused you. Kindly be advised that your refund has been processed and paid over to your account accordingly.
We trust that the above meets with your satisfaction
Kind regards,
Tumi Bacela
Best regards,
Innovation Group's reply07 Apr 2016, 16:07
Official
Hello troy101,
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We would like to offer our sincere apologies for the inconvenience this has caused you. Kindly be advised that your refund has been processed and paid over to your account accordingly.
We trust that the above meets with your satisfaction
Kind regards,
Tumi Bacela
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We would like to offer our sincere apologies for the inconvenience this has caused you. Kindly be advised that your refund has been processed and paid over to your account accordingly.
We trust that the above meets with your satisfaction
Kind regards,
Tumi Bacela
Best regards,