DM
Disebo M
1 reviews | Active since Jul 2020
22 Jul 2024, 04:46
Refund
My service plan expired 2020 and it's 2024 they are still deducting my money. I called they are telling me stories when I ask for my refund.
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Innovation Group's replyOfficial
22 Jul 2024, 08:11Dear Disebo Modiri We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply22 Jul 2024, 08:11
Official
Dear Disebo Modiri We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team