Refund

Item: Innovation Group
Rating: 1
Author: Sbongani M

Innovation Group Admin department does not do their work and do not even give feedback to customers, I have been waiting for a month now for them to reimburse me and nothing is happening, it's so depressing to experience such kind of service because it looks like they do not treat their customers with respect or take their job seriously

Helpful (0)

Replies (2)

Innovation Group's replyOfficial

23 Nov 2018, 17:01

Dear Client

Thank you for taking the time to contact Innovation Group and notifying us of your complaint.

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team

Best regards,

Innovation Group's reply23 Nov 2018, 17:01

Official

Best regards,

Innovation Group's replyOfficial

27 Nov 2018, 15:35

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team

Best regards,

Innovation Group's reply27 Nov 2018, 15:35

Official

Best regards,

Refund

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