pT
phillip T

1 reviews | Active since Dec 2011

23 Oct 2015, 11:10

poor servise

car broken more than 2 months ago innovative insurance group give road assistance and moved the car to a carage in Rustenburg to be fix, after the carage found out who I insured with they inform they not want to deal with them as they take up to six months to get paid, Innovative then remove the car to a place in Mayfair until today and many call and swearing the car is still not returned or fix?????<br> I am tired of all the excuses they raised for there poor service.

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Replies (1)
Innovation Group
Innovation Group's reply23 Oct 2015, 16:51
Official
Hello phillipvantonder,

Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Tumi Bacela

Best regards,