1 reviews | Active since Dec 2014
Poor Services
<p>Hi, Below is a email that I wrote to ********** on the 28/11/2016 and up until today(16/01/2017) havent I received AN AKNOWLEDGEMENT, FEEDBACK OR ANY FORM OF COMMUNICATION, IS THAT HOW YOU TREAT YOUR PAYING CUSTOMERS?</p> <p> </p> <p>Good day,</p> <p>Regarding the above matter and the attached;</p> <p>I would like to make sure of the following:</p> <p>The consultant that spoke to me informed me that the plan covers major services; so I need to know if it's like that; because if it's not that way then I received false information and that is against the law, also</p> <p>You can confirm the above by listening to the recording,</p> <p>Will wait to hear from you,</p> <p>Johan- ********** 624</p>
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that a customer care representative has confirmed that the 100 000km is considered as a major service.
We apologize for the inconvenience caused and trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Best regards,
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that a customer care representative has confirmed that the 100 000km is considered as a major service.
We apologize for the inconvenience caused and trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Best regards,
