Poor service from Innovation Group, refuse to pay up when it's time to.

Poor service really. Took my car in for repairs on an electrical issue, after the car was diagnosed, MFC-Innovation Group told me that they do not cover the part needed. I was surprised by that, as when i took the cover the agent told me 'Electrical Components on the vehicle were covered and to mention a few, mirror motor and wiper motor' and i was not sent a document with what is covered or not,the day before i took my car in for repairs i received an email from them around 16:45, i didn't go through it, only the following day i checked the mail, it had listings of what is not covered and what is, and that was after 3 months of extending my cover with them which i took 2017 February.