Poor Service from Innovation Group (Maxicare)

Just looking at all the reports on HelloPeter I can understand why people are cancelling their policies with you.<br> I placed a claim with you on 03 February and 3 weeks later my TV was still parked in my lounge waiting for collection. You then asked me to phone your service provider to arrange collection. Excuse me, I pay you to supply me with a service. Not expecting much from the claim, I found that it was rejected due to a spike in the power during load shedding. I then asked them to verify this spike with Eskom and they referred me to a schedule on the internet. I then told them that they need to change their policies to adopt the way of living as load shedding is here to stay. Most of the other insurances have adopted this new way of life and I have moved over to them as they are there for the people and not the money.<br> <br> I would never recommend Maxicare or Innovation Group. <br> <br> Can't believe that ABSA is associated with them as ABSA sold me the policy years back when the economy was still good.