Poor service delivery/Improper contracts
<p>I took out a service plan with MFC Service Plan in 2014 in november. It was working as it should as reached certain milage on my car. the plan was for 3 years or 45000km, which was suposed to end this year november(2017). To my surprise apon taking my car in for a service in april, i was told it had expired in January and mind you the debit had not stopped. So i laid a complaint at the company 2 weeks back that i took out the money and need it back and i have yet to receive any feedback. Please can you assist me with this matter.</p>
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that our customer care department has been in contact with you and have assisted you accordingly.
We trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that our customer care department has been in contact with you and have assisted you accordingly.
We trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela