SM
Sello M
1 reviews | Active since Nov 2019
19 May 2020, 11:16
Poor Service (Claims )
This is one of the companies that when submitting a claim as a black person your still subjected to some kind of treatment, and this has happened to me on more than two occasions
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Replies (2)
Innovation Group's replyOfficial
19 May 2020, 11:20Hi Sello, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply19 May 2020, 11:20
Official
Hi Sello, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
21 May 2020, 13:56Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team
Innovation Group's reply21 May 2020, 13:56
Official
Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team