jM
justice M
1 reviews | Active since Sept 2017
11 Jan 2023, 09:44
poor service
I requested a call back from innovation for a quote 2weeks ago even today I haven't received a respond from their consultants is this the level of service that you guys render wow.
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Innovation Group's replyOfficial
11 Jan 2023, 12:50Dear Justice Malakoane, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply11 Jan 2023, 12:50
Official
Dear Justice Malakoane, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team