1 reviews | Active since Jun 2016

07 Feb 2019, 17:10

Poor service at innovstion

Do not approve claims and never update you about your claim.what is written on the contract is not what they say when they reject your claim

0
Replies (2)
Innovation Group
Innovation Group's reply08 Feb 2019, 07:12
Official
 Hi  Zelo,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team
Innovation Group
Innovation Group's reply12 Feb 2019, 15:21
Official
Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologies for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team