Poor service.

My problem has still not been resolved. You guys assured me that i could take my car for 120k service after my problem had been resolved, went to VW just to be told the activation date is for the 26 December after you guys incompetence. i phoned the call centre 3 times this morning, getting put on hold and calls getting cut and waisted over R80,00 worth of airtime. No courtesy to follow up. I am fed up. Please cancel this policy with immediate effect. The incorrect policy you guys loaded in May, i need a refund for that as well. Don't call me for future policies or anything related to vehicle extras. Please notify me on my cancellation request. You guys are running away from paying major service. Damn ******. There was never an issue with my information for the previous service, now that it’s time for a major service. All of a sudden wrongs details are loaded and a needed to activate a new plan. I need cancellation notification ASAP.

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