POOR SERVICE

<p>Repair Appliance, Electronics & Lightning (MAXI CARE - POLICY NO: MAW002061) has reference. On 17 May 2017 at 08H45 my wife reported that our fridge giving problems. After a few days your company did not react and i took it upon myself to repair it. I did inform your company at verious times/days on your contact number about the situation and up to now there is no response. Question is, am i only good to pay every month? This was a matter of urgency and not like my stove that you did not respond on from early last year that at this current moment is not repaired yet. This is bad bussiness from your side. Every time when i contact your firm nobody comes back although on course and busy during the day, your firm do have my email address to communicate. Due to this there cannot be an excuse from your side. Please come back to me ASAP or i will report you and cancel my policy. Thank you in advance</p>