ED
Enquiries D
1 reviews | Active since Mar 2017
02 Feb 2022, 10:47
Poor Service
I am still shocked that this company is so quick to shut us down and reject valid claims, yet they go on and on punting for new business. I will not deal with them again.
There is clear damage and photos depicting said damage and they come back and say this is cosmetic. This is a waste of money!!!
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Replies (2)
Innovation Group's replyOfficial
02 Feb 2022, 11:54Hi Enquiries, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply02 Feb 2022, 11:54
Official
Hi Enquiries, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
04 Feb 2022, 16:07Hi Enquiries, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team
Innovation Group's reply04 Feb 2022, 16:07
Official
Hi Enquiries, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards,Complaints Team