MG
Mampe G
1 reviews | Active since Jul 2019
18 Jul 2019, 19:05
POOR CUTOMER SERVICE
I TOOK MY CAR FOR REPAIR AT HIGHENDS AUTO AND SERVICES LAST YEAR NOVEMBER THE 14. TILL TODAY IT IS NOT YET BACK AND WHEN I CHECK WITH INNOVATION GROUP THEY TELL ME THEY HAVE PAID THE DEALER ON THE 15TH OF DECEMBER LAST YEAR AND THEY CAN'T HELP ME WITH ANYTHING THEY HAVE DONE THEIR PARTI I SPOKE TO LADY NAMED MPHO FROM COMPLAINS DEPARTMENT AND NOWER DAYS WHEN I CALL TO CHECK THE FEED BACK ABOUT MY COMPLAIN THEY PUT ME ON HOLD FOR OVER 30MINUTES,PLEASE HELP GUYS
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Replies (2)0
Replies (2)
Innovation Group's replyOfficial
19 Jul 2019, 07:52Hi Mampe,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply19 Jul 2019, 07:52
Official
Hi Mampe,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's replyOfficial
05 Aug 2019, 17:03Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Innovation Group's reply05 Aug 2019, 17:03
Official
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team