LM
Loretta M
1 reviews | Active since Dec 2020
31 Dec 2020, 10:10
Poor customer service
They didn't change debit date as asked, debit order went unpaid, when calling was placed on hold for over 27 minutes without assistance.
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Innovation Group's replyOfficial
31 Dec 2020, 10:22Hi Loretta, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply31 Dec 2020, 10:22
Official
Hi Loretta, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team