LG
Lulamile G
1 reviews | Active since Apr 2019
09 Mar 2021, 08:30
Poor customer service
They take for years to give feedback, I have called them plenty of times. They are not good when it comes to customer service.
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Replies (2)
Innovation Group's replyOfficial
09 Mar 2021, 08:32Hi Lulamile, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply09 Mar 2021, 08:32
Official
Hi Lulamile, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
10 Mar 2021, 10:18Hi Lulamile, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards, Complaints Team
Innovation Group's reply10 Mar 2021, 10:18
Official
Hi Lulamile, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind Regards, Complaints Team