Poor Customer Service

I regret the day I signed up with Budget/Innovation group, there are useless. They don’t answer their calls, and if they do, they put you on hold for a long time or pass you to another clueless agent, they are *********** and will violate POPIA Act by sending your personal details to other clients (I received an email with personal details of another client of theirs).

I took my car to a dealer yesterday morning and we are still waiting Innovation to approve the dealer, if you ask them how long it takes, their consultants tell you that they don’t know.

Please look elsewhere and don’t sign up with these guys, they will delay valid claims unnecessarily and make you wait for nothing.

They are dishonest and ***********, don't even consider them, you will regret it.