1 reviews | Active since Mar 2009
POLICY CANCELLED IN JUNE, HOWEVER STILL RECEIVING REMINDERS TO PAY
This must be the worst financial services call centre. Since inception I've had numerous problems!!! I want to say that I'm thrilled that I no longer have to deal with this company HOWEVER I am STILL receiving sms notifications to pay my account after the policy was cancelled in June 2017!! Please make the necessary arrangements and send me an apology for this terrible inconvenience!!!
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team