BD
Bakang D
1 reviews | Active since Dec 2022
02 Mar 2026, 16:25
Please note that in 2024 I wrote a review on this platform about this particular company under ABSA. Please note that at that time in 2024 they took a policy that had a discrepancy from their side and wanted to insist to return my then already paid premiu
Innovation group administration is bad and very questionable in a sense of authenticity.
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
03 Mar 2026, 08:20Dear Bakang Dihemo,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply03 Mar 2026, 08:20
Official
Dear Bakang Dihemo,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team