ZR
Zakiya R
1 reviews | Active since Apr 2021
18 Oct 2021, 09:22
Pathetic service
I called 4 times for roadside assistance. I requested a call back as my airtime would run out. I have been waiting for over an hour with no assistance. They didn't even know if I have the towing option on my policy. Pathetic!
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Innovation Group's replyOfficial
18 Oct 2021, 09:46Hi Zakiya ,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply18 Oct 2021, 09:46
Official
Hi Zakiya ,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team