PATHETIC INSURANCE!!

So, my insurance insisted that i use this USELESS company for the repair of my BMW's Turbo. Waited 3 weeks for the quote submission to the insurance, ended up a month later to have the police assist me in obtaining my vehicle. I was told the vehicle had been repaired, however, the day after collecting my vehicle, the exhaust fell off. With much frustration they sent someone to fix it, the very next day the vehicle started leaking water, again sent someone to "fix" it. After 3 weeks the breather pipe was broken (also part of the so called repair), this was repaired, and now the vehicle is in limph mode. The turbo is broken again. The insurance is insisting for us to keep taking the vehicle back to these *********** people. The owner Buddy doesnt seem to give a **** about anyone or anything, just seems like wants the money.

I WILL BE TAKING THE INSURANCE AND ZAKSPEED TO THE OMBUDSMAN.