Pathetic

My car broke down 4 months ago - I took my car to Bosch, found out that my engine needed to be repaired - They contacted Innovation Group and one of the agents rejected my claim- I then managed to speak to the claims manager and he said I should take my car to the Engine man where they previously worked on my car - they sent out an assessor to see the damage (after taking the matter to the media) - all of the sudden my claim was accepted and repairs will be done on my vehicle. I have been paying for a car that has been standing for 4 months due to their errors.

I received my car 1 week ago - Guess what my car broke down again because Innovation Group sent me to the worst and cheap mechanic - I am leaving for Cape Town next week and now I do not have a car.

I would like to find out how can I take this matter further ( if I knew Innovation group treats their customers like this I would of never taken anything out with them)