opening policy without my consent

i got a call from a guy by the name sipho. he told me about a thier product and i said he must send me an email and il get back to him should i be interested. i later got an email saying i have cover etc etc.<br> <br> who said i want the cover? i tried to call him and spoke to a rude lady at customer care who sounded very sleepy and didnt know what she was doing. then i gave my details to tumi mokoena who said she will make sure he calls me back... i am stil waiting. i do not want your cover and i did not agree to anything.