TG
Timera G
1 reviews | Active since Dec 2019
22 Aug 2024, 10:30
Numerous Calls Everyday
I have requested Innovation Group to place me on their do not contact/call list on numerous occasions as I do not wish to receive any form communication or marketing updates from their company yet my requests are ignored. Should I receive another call as I have previously informed the Innovation Group advisors, I will be taking up my complaint to DMASA.
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Innovation Group's replyOfficial
22 Aug 2024, 10:32Dear Timera Govender, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply22 Aug 2024, 10:32
Official
Dear Timera Govender, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team