CK
C K

1 reviews | Active since Jan 2016

06 Dec 2016, 11:21

Number not working

<p>I received an sms that the debit order never went through but there were funds and still are funds. The number on the sms is not working and can't find another number</p>

0
Replies (1)
Innovation Group
Innovation Group's reply21 Feb 2017, 16:13
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

We confirm that a customer care representative has been in contact with you and have arranged for a special debit order, of the outstanding premiums to be debited on 01 March 2017.

We apologize for the inconvenience caused and trust that the above meets with your approval.

Kind regards,

Tumi Bacela