Nothing Innovative about Innovation Group

Item: Innovation Group
Rating: 1
Author: Kagiso M

Innovation group claims process goes out of its way to make sure that your claim is rejected or prolonged.... My car has been with the dealer for 2 weeks and innovation is giving them the runaround with approving their quote and making up bogus excuses

Helpful (0)

Replies (2)

Innovation Group's replyOfficial

27 Feb 2019, 16:07

Hi Kagiso ,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint.

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team

Innovation Group's reply27 Feb 2019, 16:07

Official

Innovation Group's replyOfficial

28 Feb 2019, 10:57

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team

Innovation Group's reply28 Feb 2019, 10:57

Official