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Patrick M
1 reviews | Active since Jun 2013
22 Feb 2016, 11:35
NOT TRUSTED
The policy is effictive on 23/02/2016 so far they have received two payments and the third payments will be on the 25/02/2016. The lady at customer serivces now says, I have to take the car to services only after the get the third payment. I used their services before, and I sold the car last year and the same day I sold the car, I took the new policy with them
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Replies (1)
Innovation Group's replyOfficial
22 Feb 2016, 14:48Hello Ofentse MD,
Dear Client
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best regards,
Tumie Bacela
Dear Client
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best regards,
Tumie Bacela
Best regards,
Innovation Group's reply22 Feb 2016, 14:48
Official
Hello Ofentse MD,
Dear Client
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best regards,
Tumie Bacela
Dear Client
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best regards,
Tumie Bacela
Best regards,