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Mveliso M
1 reviews | Active since Jul 2024
29 Jul 2025, 10:14
Not too bad 4.5/5
Not too bad, my extended warranty claim was rejected at first, but after the agent escalated the claim, it was finally approved and paid in full. The only thing I did not like was that my car had to stay overnight at the mechanic for a minor issue, which could have been solved in a day. Overall, I would give them 4.5/ out of 5
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Innovation Group's replyOfficial
29 Jul 2025, 13:01Dear Mveliso M, Thank you for taking the time to provide us with a great review. We take great pride in providing customers with effective and efficient service and we are pleased to hear that you were satisfied with the service provided. Please be assured that the compliment will be forwarded to the relevant team.
Best RegardsInnovation Group Customer Services Team
Best RegardsInnovation Group Customer Services Team
Innovation Group's reply29 Jul 2025, 13:01
Official
Dear Mveliso M, Thank you for taking the time to provide us with a great review. We take great pride in providing customers with effective and efficient service and we are pleased to hear that you were satisfied with the service provided. Please be assured that the compliment will be forwarded to the relevant team.
Best RegardsInnovation Group Customer Services Team
Best RegardsInnovation Group Customer Services Team