DM
Dansile M
1 reviews | Active since Oct 2020
08 Dec 2020, 15:09
Not efficient
My car is due for 60000 km service and they have been deducting monthly premiums. Now my policy suddenly is not active because apparently I am behind with November 2019.i have asked them to deduct but they say they can't. Now I must pay from my own pocket. I regret joining this insurance.
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Innovation Group's replyOfficial
09 Dec 2020, 06:58Hi Dansile, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply09 Dec 2020, 06:58
Official
Hi Dansile, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team