BZ
Bongumusa Z
1 reviews | Active since Jul 2014
08 Jul 2020, 09:14
NONSENSE SERVICE!!!
Innovation has the worse service ever!!
I am told that my account is on hold for some November/December premiums yet they continue deducting on my account.
if I am asking for Banking details, they suddenly dont accept such transaction AGAIN if i ask them to debit me now so that my car can be serviced, No they cant do that either..
I am so ANNOYED BY THIS NONSENSE SERVICE!!!
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Replies (2)
Innovation Group's replyOfficial
08 Jul 2020, 09:24Hi Bongumusa, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply08 Jul 2020, 09:24
Official
Hi Bongumusa, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
10 Jul 2020, 14:00Dear Client Please be advised that we have sent you several emails with no response received.
Kindly provide us with a response to your CP reference number. Kind Regards,Complaints Team
Kindly provide us with a response to your CP reference number. Kind Regards,Complaints Team
Innovation Group's reply10 Jul 2020, 14:00
Official
Dear Client Please be advised that we have sent you several emails with no response received.
Kindly provide us with a response to your CP reference number. Kind Regards,Complaints Team
Kindly provide us with a response to your CP reference number. Kind Regards,Complaints Team